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Privacy Policy

Effective: 05.08.25

At CORALIGN, your privacy is a top priority. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you book services, visit our website, or communicate with us.

Who We Are

CORALIGN is a wellness practice providing sports massage, deep tissue, and cupping therapy. We are committed to handling your data with transparency, integrity, and care.

What Data We Collect

We may collect and process the following types of personal data:

  • Identification & Contact Details: Name, phone number, email address, address (if applicable)

  • Health & Medical History: Relevant medical information to assess treatment suitability and ensure safe practice

  • Appointment Records: Dates, times, services booked, session notes

  • Payment Information: Limited data (we do not store card details if using a third-party processor like Stripe, Square, etc.)

Why We Collect Your Data

We collect your information to:

  • Provide safe, effective massage and therapy services

  • Keep accurate treatment records as required by professional regulations

  • Communicate appointment reminders or updates

  • Maintain internal records for insurance and legal purposes

  • Improve services and ensure a professional experience

How We Store and Protect Your Data

Your information is stored securely and accessed only by authorised personnel. We use password-protected digital systems and/or locked filing cabinets for physical notes (if applicable).

We retain your records for 7 years after your last appointment (in line with UK legal and insurance requirements), after which they are securely destroyed or deleted.

Sharing Your Data

We do not sell or share your data with third parties unless:

  • Required by law or regulation (e.g. safeguarding concerns)

  • With your written consent (e.g. referral to another healthcare professional)

Your Rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate or incomplete data

  • Request deletion of your data (where applicable)

  • Withdraw consent for communications or marketing

  • Lodge a complaint with the ICO (UK Information Commissioner’s Office)

To exercise any of these rights, contact us at:
📧 Coralign@outlook.com 

Policy Updates

We may occasionally update this policy to stay compliant with legal changes. The most recent version will always be available on our website.

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